Hi I am Kennedy, your local computer tutor and IT expert in the East Anglia area. Please feel free to contact me if you need any help with your computer, tablet or the Internet.
I am volunteering for the free computer advice and support service at AgeUK Suffolk. I am a STEM Ambassador and I help children learn programming at a local CodeClub. I am a Dementia Friend.
- 13 years of IT R&D experience in the telecom industry
- 2 decades of IT support and consultancy experience
- BEng Computing
- MBA (double honours)
I have used Kennedy for my PC problems for over 2 years now and can really say no more other than the 5 stars awarded to him for the 6 categories of professional, knowledge,communication,punctuality,value and overall.
In my opinion he goes over and above what is actually required of him, will not let any thing beat him (!) and is always value for money. Being a technical 'dinosaur' some things still go over my head a bit, but on the whole he manages to get me to understand!!
I first met Kennedy through Age UK when he gave me free training on my iPad. I then went on to attend various courses @ The Ipswich Library which proved invaluable before asking him to look at our equipment. Kennedy is professional, personable and efficient. He is very knowledgeable and we have complete confidence in his ability and advice including particularly in decided what to purchase in such a complex market. He has recently installed new software and successfully aligned all our equipment including my phone which now works in a synchronised way for the first time. What we like most is his proactive approach to ongoing support and the fact that he always responds promptly if we need any further help. It is so reassuring to know that he is on hand if we need him and we would not hesitate to recommend him. We think he is excellent value for money and peace of mind.
Finding Kennedy was very valuable. He helped me out when I got scammed.
Kennedy was extremely helpful. Very pleasant an extremely knowledgeable.
Definitely worth the money.
Good service and he checked after a few days that things were ok.
Kennedy helped us with so many different types of problem this time, and wouldn't give up until he had sorted them all - it took a few visits but there was a lot to do and all running really well now. Thank you Kennedy - so pleased you're only a phone call away!
Very comprehensive answers to all my questions. Plenty of new information for me to absorb and practice! Thank you.
Very helpful, sorted our problems with a minimum of fuss. Can thoroughly recommend.
Excellent service. Very thorough and professional. Would have no hestitation in recommending to others.
You cannot improve upon excellence. Keep up the good work.
Kennedy diagnosed our problem very quickly, but frustratingly this took much longer to resolve (not Kennedy's fault!). Everything now up and running again, and once again we are very grateful. Thank you.
Kennedy demonstrates a gentle approach to making a seemingly difficult question so straightforward in its solution! I will be booking a follow up session once I've mastered lesson one!
Excellent service. Nothing to improve.
Whatever your problem....this is the guy! First class service, extremely knowledgeable, super advice , talks plain English and sorts the problem out. I wouldn't go anywhere else now.
Good service. Explained everything well and clearly. Excellent after service support. Kennedy made sure we were all okay.
Very professional service, thank you
Having initially met Kennedy at an Age UK consultation, I asked him for a home visit to see if he could resolve my computer problem. He is the first 'expert' that I have come across that was able to explain in understandable language actually what he was doing. His knowledge and obvious expertise were second to none, he was patient and polite and would not give up until he had done all he could to resolve the problem....which he eventually did to my satisfaction. He even makes a follow up call to make sure all was OK, and on top of all that I consider his charges to be exceptionally reasonable. I would not hesitate to recommend Kennedy for any PC/tablet issues. I will certainly use Kennedy for any further issues and advice.
Kennedy did a great job sorting my computer, it works much better
I did not understand everything but am happy with the way it all went
I am a bit dumb when it comes to Computer, I am a learner.
Kennedy is patient and understanding. He makes sure that I am learning to use my new IT equipment.
Service very good. Very nice attitude and nothing is too much trouble.
I must say he done a wonderful job repairing my Chromebook.
Thank you i recommend you to every one as an experience IT man.
Thank you for all your hard work this morning Kennedy. Sorting out both my computers. Helping me transfer photos from discs onto the computer site. Sorting all my documents and photos into sensible order. Making sure my printer work when instructed. A lot of work on Windows 10 to make it easier for me. Sorting out little mistakes I had made. As well as explaining in plain English. I am very grateful and you have given me back some encouragement and interest.
Fast. Friendly. Excellent service.
Kennedy is a true professional. He has refreshed my Laptop and shown me how to keep my privacy whilst sharing in the wonderful world of the internet.
Very good. Sorted some technical complications out. Kennedy even accompanied me to the shop and helped me resolved the technical issue.
Thank you for your prompt response once again - always good to know you're only a phone call/text/email away!!
Worth coming 140 miles for.
Good service. Excellent!!