Don't miss out

Subscribe to our free newsletter for user guides, tips & tricks, technology news, security alerts and special offers. We promise not to spam you.

Subscribed. Thank you!

What to do when Windows Update failed to run

by Kennedy • 22nd August 2015 Add a comment

main story image

I was making preparations for our first Free Computer Advice session at AgeUK. I decided to take the nice and small spare Lenovo Edge 11 laptop with me, it would be a good demo machine. Since it hadn't been used for a while, it would be good to get Windows and all the software up-tp-date. However there was a problem, Windows 7 failed to run Windows Update. It kept telling me "Windows Update cannot currently check for updates because the service is not running. You may need to restart you computer". I checked the basics, googled for some answers and tried many solutions including Windows Update Diagnostic (Fixit), but none worked.

Here is something that worked finally.

  1. Click Start
  2. Type: cmd
  3. Right click on cmd in start menu and select 'Run as Administrator'
  4. Type: net stop wuauser
  5. Hit Enter
  6. Type: ren c:\windows\SoftwareDistribution softwaredistribution.old
  7. Hit Enter
  8. Type: net start wuauser
  9. Hit Enter
  10. Type: exit
  11. Hit Enter
  12. Attempt to download updates


Windows Update fixed

Great! It finally worked! Hope it works for you too!


Source: http://answers.microsoft.com/en-us/windows/forum/all/windows-update-cannot-currently-check-for-updates/b250e431-cdfc-46ac-a044-eaaee17491cf?auth=1 by the legendary Sheldon Cooper ;)

#Windows7 #WindowsUpdate #TechTips


Please leave a comment Please sign in to leave a comment
Related articles...

Back to index page


Don't miss out on our free user guides, tips & tricks, relevant technology news, security alerts and special offers in our free newsletter


Need some help with your computer?

Why not get a friendly local IT expert who can pop around and give you some help? It's simple, affordable and convenient.

We can help you with anything from providing you independent advice through setting up, fixing or upgrading your computer, to teaching you how to use your computer, on a 1-to-1 basis.


Are you passionate about technology? Are you the one who people turn to for help? Are you interested in helping more people and get paid?

Sign up and become a lxpert.