A fun, social, relaxed and informative workshop led by our founder and Internet expert Kennedy. Hands-on exercise and videos will be used to bring the subject to life and reinforce learning. There will be plenty of time for questions and discussions. Share your experience and make some new friends over a cuppa and some biscuits.
You are welcome to bring your own devices, but it is optional.
Date/Time: Tuesday 11th June 2019 10am-12noon
Venue: Felixstowe Library, Crescent Rd, Felixstowe IP11 7BY
Cost: £5 per person. Tea and biscuits included. (Booking essential by visiting the library)
For more information, please go to the library information desk or telephone 01394 330 850
Protecting yourself from Internet scams and telephone calls scams workshop Suffolk Libraries poster
Here is a nice video from Jim Browning.
Scenario: Jim saw a warning on his computer screen. It told him to call Microsoft Technical support for help with the number provided. He made the call and the support agent (scammer) asked Jim to give him permission to connect to his computer remotely. This was what happened next. (source: Youtube. Might contain adverts from the content owner)
Click here to watch part 2 of the video
Here are some suggestions:
The Citizens Advice consumer helpline
Telephone: 03454 04 05 06 (Monday to Friday, 9am to 5pm)
https://www.citizensadvice.org.uk/consumer/scams/spotting-a-scam/
Reporting a fraud to Action Fraud (a Police Department)
Telephone 0300 123 2040 (Monday to Friday 8am - 8pm)
https://www.actionfraud.police.uk/reporting-fraud-and-cyber-crime
Online Safety Advice from the Suffolk Constabulary
https://www.suffolk.police.uk/advice/personal-safety/online-safety
Think Jessica – a charity that makes people aware of the danger, and financial implications, of scams which target people in their own homes
AgeUK website
https://www.ageuk.org.uk/information-advice/money-legal/scams-fraud/
CIFAS – for advice and guidance before and after identity theft
The Financial Conduct Authority – for advice and guidance on financial fraud
To make a report to Trading Standards regarding goods or services supplied
https://www.citizensadvice.org.uk/consumer/get-more-help/report-to-trading-standards/
Cyberaware – learn more about protecting your device, your data and your business
https://www.cyberaware.gov.uk/
Latest fraud and scam news from ActionFraud
https://www.actionfraud.police.uk/news
Reporting fraud to the Suffolk Constabulary
https://www.suffolk.police.uk/contact-us/report-something/4-report-it-fraud
How to avoid and report scams from the Suffolk County Council
The Met police website
Computer courses: https://www.lxpert.com/showarticle/60/Internet-Courses-at-the-Ipswich-County-Library
Other activities in Suffolk Libraries https://www.suffolklibraries.co.uk/events-activities/get-online/
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It's Get Online Week in the week commencing 14th October 2024. There are thousands of events taking place in communities all across the country with volunteers showing you that getting the most out of the internet can be easy and fun. All you need to do is Try 1 Thing! We are proud to announce that Get Online Week is back in Ipswich. Our digital superheroes are busy setting up events to help people get online and use technology. Here is a list of events available around the area. So just #try1thing. Happy Get Online Week!